Frequently Asked Questions

1. How much will my project cost, and can you provide a detailed quote?

Yes. We provide a clear, itemised quote upfront so you 

know exactly what’s included and what isn’t. No hidden costs.

 

2. How long will the project take from start

 to finish?

Every project is different, but we’ll give you a realistic timeline 

before work begins and keep you updated throughout the build.

3. Are you licensed and insured?

Absolutely. We are fully licensed builders in Australia and 

carry all the necessary insurances to protect you and your property.

4. Do you handle council approvals, 

permits, and certifications?

Yes. We manage the full approval process, including 

council permits, certifications, and compliance with local building codes.

5. Can you show me examples of your 

past projects or provide references?

Of course. We’re happy to share our portfolio and connect you 

with previous clients who can speak about their experience.

6. What warranties or guarantees do you provide?

We stand by our work. All projects come with workmanship warranties, 

and we use materials backed by supplier guarantees.

7. Do you use subcontractors?

Yes, we sometimes work with trusted subcontractors. 

Every subcontractor is carefully vetted to ensure they meet our high standards.

8. What is the payment schedule, 

and do you require a deposit?

Yes, a deposit is required to secure your project. 

The rest is paid in progress stages so you only pay as work is completed.

9. What happens if there are delays, 

bad weather, or cost overruns?

We plan for contingencies and keep you informed. 

If delays or variations occur, we’ll discuss options 

with you before moving forward.

10. Do you use Australian Standards–compliant 

and sustainable materials?

Yes. We source materials that meet Australian Standards 

and, where possible, use environmentally sustainable options.

11. Will I have a dedicated project manager?

Yes. You’ll have a single point of contact who oversees your project

 and keeps communication simple and stress-free.

12. Can I make changes during the project?

Yes, but changes are managed through a variation process. 

We’ll provide updated costs and timelines before proceeding.

13. How do you ensure site safety and compliance?

Safety is our top priority. We follow all Work Health & Safety (WHS) regulations 

and keep the site safe for workers and your family.

14. Do you clean up after construction is complete?

Yes. We leave every site tidy and remove all 

building waste so you can enjoy your new space right away.

15. What makes your company different?

We combine experience, quality workmanship, 

and clear communication. Our goal is to make your building journey 

as smooth and stress-free as possible.